Spa is great, service is very good, room was clean (although, some small elements are not ideally maintained. Park zone around the hotel is spectacular, there's a tennis court, football and basketball fields.
Kirill
toukokuu 2024
Swissotel is a beautiful, well-maintained hotel. You can relax and enjoy the luxury at the same time. We have stayed in the panoramic view room. It has an amazing mountain view from the balcony. The food is excellent too. We enjoyed the tasty and vast spread of breakfast in the morning from Quarter restaurant. We had grilled meat for our lunch from Phonix restaurant located at the lake side of the hotel, which is exceptionally good. The hotel has a few more restaurants too. But we had good burgers in Boxie Bar for dinner. We got free access to the indoor and outdoor pools. Jacuzzi, sauna as well. But the spa is more special. You can book a massage and relax. The masseuses are great, too. Hotel staff are friendly and helpful. Overall, we had a great time at the hotel.
Sowmiya
elokuu 2024
Location, rooms, interrior
Viktor
toukokuu 2023
If you are looking for a wellness retreat away from the city vibes, then this is your place. We stayed there for two nights at the end of our trip to Almaty, and after being tired of day trips, so the hotel was ideal to rest and treat ourselves. The room was renovated and clean, and has a balcony that overlooks the forest. Try to get a room in higher floors for a better view. The breakfast buffet is very good, with plenty of options for all tastes. The spa experience is not to be missed: (best Jacuzzi pools I've ever been to). The hotel location is relatively far from the city center, so keep in mind that commuting will take time, but it's not difficult as transportation options are convenient. Mega Mall is almost 20 minutes away from the hotel (depending on traffic). I highly recommend this hotel if you're looking for a peaceful/wellness stay. We loved Astau restaurant (east Asian food) for dinner. The staff was very helpful (shout out to Gulzabida and Damir for the lovely buggy tour around the hotel).
Tamara
lokakuu 2023
The staff so friendly, special thanks to Ms. Zarina for help and care during our stay
Mohammed
elokuu 2022
We always come for 1 night but due to its nature and location we decide to stay for 2 . Best place for meditation and family building. We love this place more and more due to several points but point 6 is the main reason why we do come here because we love to sleep well : ) 1) SPA and Pool area are always clean and warm 2) Main Restaurant menu is delicious. 3) room service is flexible 4) rooms are cleaned on time by very kind housekeeping 5) Managers are very helpful and supportive 6) bed and pillows are always fresh, huge and soft
Shukhrat
marraskuu 2023
Amazing. 10 star hotel. What a nature, what a quality, absolutely fantastic place.
Mikayil
huhtikuu 2024
They’re helpful and good teams in all the resort.. The resort staff were wonderful and understood what was required of us, helped the guests with what they needed, and provided answers to their inquiries
Haya
heinäkuu 2024
The nature around was breathtaking! We loved walking around the frozen lake and the golf course. The spa is amazing- when it’s snowing outside, to soak in a warm jacuzzi was so memorable for our New Years Eve! . The staff is genuinely caring- Dilnaz was incredible and went out of her way to help us have the best experience. We would come back to stay here!
Byron
tammikuu 2024
Great place especially when Great people do visit it.
Shukhrat
tammikuu 2024